Empowering Dental Professionals, Transforming Patient Smiles

nGenius Pros is at the forefront of dental practice growth. We're a team of dental professionals and sales experts dedicated to helping practices maximize case acceptance and revenue. We're looking for a warm, organized, and detail-oriented Receptionist/Front Desk professional to join our partner practices and create an exceptional first impression for every patient.

Role Overview:

As a Receptionist/Front Desk at nGenius Pros, you'll be the friendly face and welcoming voice of the dental practice. You'll play a vital role in creating a positive patient experience, managing appointments, and ensuring the smooth operation of the front office.

Responsibilities:

• Patient Coordination: Greet patients warmly, answer phone calls, schedule appointments, and manage patient flow.
• Check-In & Check-Out:  Efficiently check patients in and out, verify insurance information, collect payments, and schedule follow-up appointments.
• Communication:  Communicate clearly and professionally with patients, answering questions, addressing concerns, and relaying messages to the dental team.
• Organization: Maintain organized patient records, update schedules, and ensure a clean and welcoming reception area.
• Collaboration:  Work closely with the dental team, including dentists, hygienists, and assistants, to ensure a seamless patient experience.

Qualifications:

• High School Diploma or Equivalent:  Required
• Previous Experience: Prior experience in a dental or medical office setting is preferred but not required.
• Excellent Communication Skills:  Ability to communicate clearly and professionally, both verbally and in writing.
• Organizational Skills:  Detail-oriented and able to manage multiple tasks simultaneously.
• Customer Service Skills:  Friendly, approachable, and dedicated to providing exceptional patient care.
• Computer Skills: Proficient in basic computer programs and able to learn new software quickly.

Benefits:

• Competitive Compensation: Enjoy a competitive salary and benefits package.
• Positive Work Environment: Be part of a supportive and collaborative team that values your contributions.
• Growth Opportunities: Learn and grow your skills through on-the-job training and potential for advancement within the practice.
• Make a Difference: Play a vital role in creating a positive experience for patients and contributing to the success of the practice.

Why Partner with nGenius Pros?

• Access to Top-Notch Practices:  We carefully vet our partner practices to ensure they prioritize patient care and offer a positive work environment.
• Career Advancement Opportunities:  We offer opportunities for advancement within our network of partner practices.
• Community & Support: Connect with a network of passionate dental professionals and benefit from our ongoing support and resources.

If you're an organized and detail-oriented individual who loves interacting with people and providing exceptional service, we encourage you to apply! Your positive attitude and customer service skills will be highly valued at nGenius Pros.

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