Majestic Dental Group

Dr. Sarah Mitchell was at her wit's end. Her thriving dental practice in suburban Chicago was bustling with patients, but a growing number of unscheduled treatment plans were piling up. Every missed opportunity felt like money slipping through her fingers.

The Challenge

Dr. Mitchell's team was overwhelmed. The administrative staff struggled to keep up with patient follow-up, and the dentists felt burdened by the task of explaining complex treatment plans and financial options. As a result, case acceptance rates were stagnating at a disappointing 35%. "It was disheartening," Dr. Mitchell recalls. "We knew our patients needed these treatments, but we simply couldn't find the time or resources to effectively follow up and close those cases. The lost revenue was a constant source of stress, and it was preventing us from reaching our full potential."

The Solution

Dr. Mitchell discovered nGenius Pros, a specialized service that offered outsourced treatment plan coordination. Intrigued by their "eat what you kill" commission model and AI-powered approach, she decided to give them a try.

Actionable Steps:

1. In-Depth Case Review: nGenius Pros conducted a thorough analysis of Dr. Mitchell's unscheduled treatment plans, identifying key areas for improvement.
2. Personalized Outreach: The nGenius team crafted customized communication strategies for each patient, addressing concerns and emphasizing the benefits of treatment. AI-powered tools ensured timely and relevant outreach.
3. Financial Guidance: nGenius experts helped patients navigate insurance coverage and explore flexible financing options, making treatment more accessible and affordable.
4. Seamless Scheduling: nGenius streamlined the appointment scheduling process, ensuring a smooth transition from consultation to care.

The Results

Within six months of partnering with nGenius Pros, Dr. Mitchell's practice saw a remarkable transformation:‍

1. In-Depth Case Review: nGenius Pros conducted a thorough analysis of Dr. Mitchell's unscheduled treatment plans, identifying key areas for improvement.
2. Personalized Outreach: The nGenius team crafted customized communication strategies for each patient, addressing concerns and emphasizing the benefits of treatment. AI-powered tools ensured timely and relevant outreach.
3. Financial Guidance: nGenius experts helped patients navigate insurance coverage and explore flexible financing options, making treatment more accessible and affordable.
4. Seamless Scheduling: nGenius streamlined the appointment scheduling process, ensuring a smooth transition from consultation to care.

"nGenius Pros has been a game-changer for us," Dr. Mitchell exclaims. "The weight of those unscheduled treatment plans has been lifted, and our team can now focus on what they do best – providing exceptional patient care. We're not just seeing more revenue, but also happier, healthier patients."

‍

‍